The Association for Decentralised Energy (ADE) is committed to safeguarding the privacy of your personal data. Please read the following policy to understand how we treat your personal data.
1. Who are‘We’?
In this policy, the words ‘We’, ‘Us’ or ‘Our’ refer to The Association for Decentralised Energy.
We can be contacted at:
The Association for Decentralised Energy,
6th Floor, 10 Dean Farrar Street,
London, SW1H 0DX,
Tel:+44 (0)20 3031 8740.
2. About this Policy
2.1 This policy explains when and why We collect personal information, how We use it and how We keep it secure and your rights in relation to it.
2.4 We will always comply with the General Data Protection Regulation (GDPR)/Data Protection Act 2018 when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner. For the purposes of the GDPR, We will be the “controller” of all personal data We hold about you.
3. What information do We collect?
We collect personal data about you when you;
- voluntarily provide Us with your personal data whilst completing surveys, signing up for information updates, signing up for events, or providing feedback. We collect information such as your name, email address and any additional comments or information you give to Us.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable Our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
4. What do We do with your data?
We only process your data in relation to specific purposes after giving careful consideration to ensure that your privacy rights are not impacted.
We will process your data that you provide to Us in the following ways for the purpose of fulfilling Our contractual obligations to you:
- To provide you with the services that you have requested
We will process your personal data where you have given your consent to Us doing so:
- To provide you with information regarding the Heat Network Exchange project
5. How We protect your personal data
We will not transfer your personal data outside the EU or UK without your consent.
We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.
Please note however that where you are transmitting information to Us over the internet this can never be guaranteed to be 100% secure.
We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
6. Who else has access to the information you provide Us?
We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where We are required to do so by law.
We will only contact you regarding any problems, queries, or relevant information related to your use of the Heat Network Exchange website.
7. How long do We keep your information?
7.1 We will hold your personal data on Our systems for as long as We need it. We consider Our ongoing obligations to you, contractual requirements and any legal obligations. We will review your personal data regularly to establish whether We are still entitled to process it. If We decide that We are not entitled to do so, We will stop processing your personal data except that We will retain your personal data in an archived form in order to be able to comply with future legal obligations.
7.2 We securely destroy all personal information once We no longer need it.
8. Your rights
8.1 You have rights under the GDPR/Data Protection Act 2018:
- to access your personal data;
- to be provided with information about how your personal data is processed;
- to have your personal data corrected;
- to have your personal data erased in certain circumstances;
- to object to or restrict how your personal data is processed;
- to have your personal data transferred to yourself or to another business in certain circumstances.
8.2 Updating information
Please let Us know if the personal information which We hold about you needs to be corrected or updated.
8.4 Your Right to Lodge a Complaint
You have the right to take any complaints about how We process your personal data to the Information Commissioner
For more details, please address any questions, comments and requests regarding Our data processing practices to Our Information Manager.