AXIS by The Heat Network Compliance Hub

AXIS is a compliance portal for UK heat network operators preparing for Ofgem authorisation under the Heat Networks (Market Framework) Regulations 2025.

Building on the launch of Heat Network Compliance Hub’s document suite, and developed in conjunction with departmental managers from operators across the sector, AXIS provides structured, audit-ready registers covering consumer protection, technical assurance and organisational reporting – complaints, priority services, metering, staff training, HNTAS assessments and water treatment among them.

AXIS is designed to deliver compliance evidence that stands up to scrutiny – but it isn’t a one trick pony. AXIS works as an operational tool first: a single place to log complaints as they arrive, track priority services residents, record and manage heat meter assets, log water treatment results and handle day-to-day network administration.

The compliance evidence builds itself as a by-product of normal operations, with dashboards giving operators a clear view of their position ahead of the January 2027 authorisation deadline and beyond.